NES strives to deliver clear, high-quality communications to enroll both core and voluntary insurance plans. To accomplish the established goals, we rely on working closely with the client H.R. department for support for this valuable employee benefit communication planning system. The joint effort between you and NES will assure a highly effective and successful enrollment with complete employee comprehension of available choices. We have outlined the process in providing these services:
Enrollment Agenda
NES representatives will meet with client to review product options, communication, enrollment method and ad min is tra tion processes. We will negotiate insurance company quotes for products that have been selected by client.
After client approval of the recommendations, we will provide enrollment contracts and insurance company master agree ments for signature.
We will then develop, with client, the enrollment timeline and implementation process with our salaried enrollers.
Pre-Enrollment Process:
- Review payroll systems and master agreements.
- Review replacement issues or take over provisions of current plans.
- Letter of agreement is signed by client.
- Interface with all vendors to provide services for enrollment.
- Timeline is developed for enrollment process with the targeted completion dates.
- Finalize any changes by client to insurance plans
Then we…
- Begin development of communications for pre-enrollment and education.
- Provide sample management and employee announcement letters.
- Determine enrollment start date.
- Conduct meetings to communicate the enrollment process to upper and middle management.
- Contact programmers for the electronic enrollment, (if applicable).
Enrollment Management:
- Supervise enrollment process.
- Provide daily and weekly reports to management.
We offer an array of enrollment choices. These include the following or a combination of them:
Face-to-face meetings - NES has over 50 salaried enrollment specialists available to provide face-to-face enrollments. In today's diverse employment market, we have found that a high percentage of the workforce requires enrollments in a multitude of languages such as Spanish, Vietnamese, Croatian and Creole.
Call center - NES can provide call center services for any size group. Our expertise is from groups from a minimum of 250 employees and as large as 50,000.
Passive Enrollment - Enrollment through print material, involving no live interaction with employees.
Internet - Using an online enrollment system, either passive or in conjunction with other benefit communica ions, including call centers.